下周,ChatGPT广告将扩展至31个欧洲国家,包括德国、法国、西班牙、意大利、瑞典、挪威、丹麦、荷兰和奥地利。
广告主最初可通过OpenAI广告解决方案团队、代理合作伙伴和技术合作伙伴访问ChatGPT广告。通过广告管理器的自助服务访问将于今年夏天晚些时候推出。
广告有助于推进我们的使命,即通过支持免费和低成本访问ChatGPT,让最优秀的人工智能惠及更多人。与现有市场一样,广告仅向免费版和Go版用户展示。Plus、Pro和企业版订阅将继续保持无广告体验。
此次扩展为欧洲营销人员提供了一种新方式,在用户积极探索、比较和决策时触达他们。
决策形成之处
人们带着目标来到ChatGPT。他们可能在规划旅行、为企业选择软件、布置家居、学习理解新概念或如何开始新爱好。人们无需输入几个关键词,而是可以解释他们想要完成什么、什么对他们重要,以及他们面临的限制。
ChatGPT广告为营销人员提供了在客户旅程中触达用户的机会,在他们探索和评估选项时发挥作用——并在激发发现、塑造决策和促成购买的关键时刻提供价值。
以广告原则为指导
保护人们对ChatGPT的信任是我们广告方法的基础。
在OpenAI的广告原则指导下,我们确保对话对广告主保密,绝不出售客户数据。ChatGPT中的广告始终清晰标注,并与ChatGPT的回答分开,广告不会影响ChatGPT提供的回答。用户还可以控制广告个性化,对于不希望看到广告的用户,可选择无广告付费计划。
我们的目标很简单:广告应在用户追求目标和做出决策时对他们有用——并对与我们合作的广告企业有效。
构建全球广告平台
今年2月,我们开始在美国试点测试ChatGPT广告。过去六个月中,我们已扩展到另外八个市场。新增31个欧洲市场标志着我们迄今为止最大规模的扩展。
与此同时,我们继续从零开始构建ChatGPT广告平台:
- 我们在CPM和CPC竞价基础上扩展,支持转化优化,帮助广告主优化其业务目标。
- 我们引入了地理定向和自定义受众,帮助广告主触达更相关的客户。
- 我们通过OpenAI Pixel、转化API和第三方测量集成,将测量范围扩展到点击之外,让广告主更全面地了解ChatGPT广告如何促进业务成果。
如今已有数万名营销人员在ChatGPT上投放广告,我们将继续根据从用户和企业那里学到的经验改进平台。
我们在六个月内取得了显著进展,但在充分发挥ChatGPT广告潜力方面仍处于早期阶段。随着我们扩展到新市场,开发新格式、优化工具和测量解决方案,我们将继续专注于扩大强大人工智能的访问范围,保护人们对ChatGPT的信任,并帮助企业实现目标。
Next week, ChatGPT Ads will expand to 31 European countries, including Germany, France, Spain, Italy, Sweden, Norway, Denmark, the Netherlands, and Austria.
Advertisers will initially be able to access ChatGPT Ads through the OpenAI Ads Solutions team, agency partners, and technology partners. Self-service access through Ads Manager will follow later this summer.
Ads help advance our mission to democratize access to the best AI by supporting free and low-cost access to ChatGPT. As in our existing markets, ads will be shown only to users on the Free and Go plans. Plus, Pro, and Enterprise subscriptions will remain ad-free.
This expansion gives marketers across Europe a new way to reach people while they are actively exploring, comparing, and making decisions.
Where decisions take shape
People come to ChatGPT with goals. They might be planning a trip, choosing software for their business, furnishing a home, learning to understand a new concept or how to start a new hobby. Instead of entering a few keywords, people can explain what they want to accomplish, what matters to them, and the constraints they face.
ChatGPT Ads give marketers an opportunity to reach people across the customer journey as they explore and evaluate their options—and to be useful in the moments that spur discovery, shape decisions, and lead to purchase.
Guided by our ads principles
Protecting the trust people place in ChatGPT is foundational to our approach to advertising.
Guided by OpenAI’s ads principles, we keep conversations private from advertisers and never sell customer data. Ads in ChatGPT are always clearly labeled and separate from ChatGPT’s answers, and advertising does not influence the answers ChatGPT provides. People also have control over ad personalization, with ad-free paid plans available for those who prefer not to see ads.
Our goal is straightforward: ads should be useful to people as they pursue their goals and make decisions—and effective for the businesses that advertise with us.
Building a global ads platform
In February, we began testing ads in ChatGPT with a pilot in the United States. Over the past six months, we have expanded to eight additional markets. The addition of 31 European markets marks our largest expansion to date.
At the same time, we have continued building the ChatGPT Ads platform from the ground up:
- We expanded beyond CPM and CPC bidding to support conversion optimization, helping advertisers optimize toward their business goals.
- We introduced geo-targeting and custom audiences to help advertisers reach more relevant customers.
- We expanded measurement beyond clicks through the OpenAI Pixel, Conversions API, and third-party measurement integrations, giving advertisers a more complete view of how ChatGPT Ads contribute to business outcomes.
Tens of thousands of marketers have now advertised on ChatGPT, and we continue to improve the platform based on what we learn from people and businesses.
We’ve made significant progress in six months, but we are still early in building the full potential of ChatGPT Ads. As we expand into new markets, and develop new formats, optimization tools, and measurement solutions, we’ll remain focused on broadening access to powerful AI, protecting the trust people place in ChatGPT, and helping businesses achieve their goals.
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