医疗机构需要能够在诊疗和运营所依赖的系统与信息之间协同工作的AI。患者背景、医学证据、公共卫生数据和组织知识往往分散在不同地方。在一个受治理的工作区中连接这些来源,有助于团队找到正确信息、在上下文中理解信息,并将其应用于整个业务中。
今天,我们推出了一项新的电子健康记录集成,将来自Epic的授权患者背景引入ChatGPT for Healthcare,同时推出Healthcare Public Data插件,用于直接、结构化地访问官方医疗数据集,如PubMed、DailyMed和CMS Coverage。这些功能共同使ChatGPT更贴近医疗团队信任的系统和来源,同时支持医疗工作所需的管控和合规要求。
将ChatGPT与EHR背景相结合
医疗机构现在可以将Epic环境连接到ChatGPT。临床医生无需在预约记录、实验室结果、药物和专科文档中搜索,而是可以直接提问:
- 自上次就诊以来,这位患者有什么变化?
- 在今天的预约之前,我应该查看哪些最近的实验室结果?
- 是否有药物变更或新的专科建议?
- 我应该了解哪些随访、转诊或未解决的问题?
ChatGPT汇集授权患者记录中的相关信息,总结重要进展,并指向支持性病历资料。
该集成支持两种互补体验:
- ChatGPT中的EHR背景: 将受支持EHR中的授权患者信息引入ChatGPT,以查看患者病史、识别变化并为预约做准备。
- EHR工作流程中的ChatGPT: 在受支持的部署中,ChatGPT可以直接集成到EHR界面中,无需离开患者病历即可实现AI辅助工作流程。
这些体验旨在补充现有EHR工作流程,帮助临床医生在ChatGPT中结合其他可信来源查看授权患者信息。
通过一个新插件在九个官方医疗来源中工作
患者背景只是医疗团队依赖的信息的一部分。他们还需要参考当前研究以及关于药物、保险覆盖、临床试验和医疗服务提供者的官方信息。
ChatGPT for Healthcare已经通过跨数千个医学来源的可信临床搜索,帮助团队回答临床问题并综合医学研究。在此基础上,Healthcare Public Data插件汇集了九个官方公共医疗来源的专用连接器,包括ClinicalTrials.gov、CMS Coverage、RxNorm、DailyMed和PubMed。团队可以处理特定记录、字段、标识符和版本,同时将任务聚焦于这些权威来源。这使得比较和验证精确信息(如试验资格标准、药物标识符、保险政策版本和提供者记录)变得更加容易,无需单独搜索每个来源。

研究团队可以使用ClinicalTrials.gov识别正在招募的试验并比较资格标准,而药房团队可以使用DailyMed确认药物的最新标签和警告。规划糖尿病预防项目的人口健康团队可以将相关研究、活跃试验和Medicare保险信息汇集在一个有来源支持视图中,帮助项目负责人评估选项并识别未决问题。
在真实医疗工作中进行评估
将互联的医疗背景付诸实践,依赖于能够准确解读这些背景的模型。OpenAI与来自60个国家、49种语言和26个医学专科的数百名医生合作,帮助我们定义、衡量和改进ChatGPT中的健康响应。迄今为止,这些医生已经审查了超过70万个模型响应,覆盖反映真实世界医疗问题的示例。他们的反馈改善了模型行为,并强化了医疗专用工具。
为了了解ChatGPT在处理互联EHR背景时的表现,医生们对27个临床用例中的响应进行了评估,包括诊前回顾、临床时间线、药物审查和交接摘要。在4,363项评分中,医生们认为所有用例中99.1%的响应是安全的。
在另一项两轮评估中,医生们基于美国大型医疗数据集,审查了ChatGPT对细微临床问题的数百个响应。对于测试的五个连接数据源中的每一个,超过93%的响应被评为“良好”或更高准确性。
这些评估衡量了ChatGPT如何处理医疗背景,从呈现相关信息到引用支持证据,再到准备可供临床医生和工作人员审查的工作。我们将继续投资于医疗领域的专项培训和评估,以进一步提高ChatGPT的性能和可靠性。
将医疗和业务信息付诸实践
同一个受治理工作区,既能帮助团队在上下文中查找和理解医疗信息,也能帮助他们在研究、运营、业务和技术中应用这些信息。临床和业务团队可以使用ChatGPT Work将信息转化为报告、分析、演示文稿和计划以供审查。技术团队可以使用Codex构建和改进支持医疗服务交付和业务运营的软件。

用于Microsoft SharePoint、Google Drive、Salesforce、Slack和其他企业系统的插件,扩展了ChatGPT中可用的已批准业务背景,同时保留现有权限。
开始使用ChatGPT for Healthcare
ChatGPT for Healthcare为临床、研究和行政团队提供了一个使用AI的受治理工作区。它结合了医疗专用功能和企业管控措施,如基于角色的访问控制、单点登录和审计日志。在适用的业务伙伴协议下,客户可以在同一工作区中使用ChatGPT Work、Codex、应用程序和插件,以支持符合HIPAA的工作流程。
- ChatGPT医疗客户:请您的管理员启用EHR集成和医疗公共数据插件。
- ChatGPT企业客户:联系您的OpenAI客户团队,确认资格以及适合您受监管工作区的正确配置。
- 个人临床医生:符合条件的美国ChatGPT临床医生用户可安装医疗公共数据插件。EHR集成不适用于个人账户。
医疗机构可以从满足其需求的功能开始,并随时间扩展,将更多与护理和运营相关的核心信息整合到一个受治理的工作区中。

准备好开始使用ChatGPT医疗版了吗?联系我们的销售团队为您的组织找到合适的解决方案。
Healthcare organizations need AI that works across the systems and information central to care and operations. Patient context, medical evidence, public healthcare data, and organizational knowledge often live in different places. Connecting these sources in a governed workspace helps teams find the right information, understand it in context, and put it to work across the business.
Today, we’re introducing a new electronic health record integration that brings authorized patient context from Epic into ChatGPT for Healthcare, along with the Healthcare Public Data plugin for direct, structured access to official healthcare datasets like PubMed, DailyMed, and CMS Coverage. Together, these capabilities bring ChatGPT closer to the systems and sources healthcare teams trust, while supporting the controls and compliance healthcare work requires.
Bring ChatGPT and EHR context together
Healthcare organizations can now connect Epic environments to ChatGPT. Instead of searching across appointment notes, laboratory results, medications, and specialist documentation, clinicians can ask:
- What has changed since this patient’s last visit?
- Which recent lab results should I review before today’s appointment?
- Have there been medication changes or new specialist recommendations?
- What follow-ups, referrals, or unresolved issues should I be aware of?
ChatGPT brings together relevant information from the authorized patient record, summarizes important developments, and points back to supporting chart information.
The integration supports two complementary experiences:
- EHR context in ChatGPT: Bring authorized patient information from a supported EHR into ChatGPT to review patient history, identify changes, and prepare for appointments.
- ChatGPT in the EHR workflow: In supported deployments, ChatGPT can be integrated directly into an EHR layout, enabling AI assisted workflows without leaving the patient chart.
Designed to complement existing EHR workflows, these experiences help clinicians review authorized patient information alongside other trusted sources in ChatGPT.
Work across nine official healthcare sources with one new plugin
Patient context is one part of the information healthcare teams rely on. They also draw on current research and official information about medications, coverage, clinical trials, and providers.
ChatGPT for Healthcare already helps teams answer clinical questions and synthesize medical research with trusted clinical search across thousands of medical sources. Building on that foundation, the Healthcare Public Data plugin brings together dedicated connectors to nine official public healthcare sources, including ClinicalTrials.gov, CMS Coverage, RxNorm, DailyMed, and PubMed. Teams can work with specific records, fields, identifiers, and versions while focusing the task on these authoritative sources. This makes it easier to compare and verify precise information such as trial eligibility criteria, medication identifiers, coverage policy versions, and provider records without searching each source separately.

A research team could use ClinicalTrials.gov to identify actively recruiting trials and compare eligibility criteria, while a pharmacy team could use DailyMed to confirm the latest label and warnings for a medication. A population health team planning a diabetes-prevention program could bring relevant research, active trials, and Medicare coverage information together in a source-backed view, helping program leaders evaluate options and identify open questions.
Evaluated on real healthcare work
Putting connected healthcare context to work depends on models that can interpret it accurately. OpenAI partners with hundreds of physicians across 60 countries, 49 languages, and 26 medical specialties to help us define, measure, and improve health responses in ChatGPT. To date, these physicians have reviewed more than 700,000 model responses across examples that reflect real-world healthcare questions. Their feedback improves model behavior and strengthens healthcare-specific tools.
To understand how ChatGPT performs when working with connected EHR context, physicians evaluated responses across 27 clinical use cases, including pre-visit review, clinical timelines, medication review, and handoff summaries. Across 4,363 ratings, physicians rated 99.1% of responses safe across all use cases.
In a separate two-round evaluation, physicians reviewed hundreds of ChatGPT responses to nuanced clinical questions based on large U.S. healthcare datasets. For each of the five connected data sources tested, more than 93% of responses were rated as having “good” or better accuracy.
These evaluations measure how ChatGPT works with healthcare context, from surfacing relevant information to citing supporting evidence and preparing work that clinicians and staff can review. We continue to invest in dedicated training and evaluation for healthcare to further improve ChatGPT’s performance and reliability.
Put healthcare and business information to work
The same governed workspace that helps teams find and understand healthcare information in context can also help them use it across research, operations, business, and technology. Clinical and business teams can use ChatGPT Work to turn information into reports, analyses, presentations, and plans for review. Technical teams can use Codex to build and improve software that supports care delivery and business operations.

Plugins for Microsoft SharePoint, Google Drive, Salesforce, Slack, and other enterprise systems expand the approved business context available in ChatGPT while preserving existing permissions.
Get started with ChatGPT for Healthcare
ChatGPT for Healthcare gives clinical, research, and administrative teams a governed workspace for using AI. It combines healthcare-specific capabilities with enterprise controls such as role-based access, single sign-on, and audit logs. With an applicable Business Associate Agreement, customers can use ChatGPT Work, Codex, apps, and plugins in the same workspace to support HIPAA-compliant workflows.
- ChatGPT for Healthcare customers: Ask your workspace administrator to enable the EHR integration and Healthcare Public Data plugin.
- ChatGPT Enterprise customers: Contact your OpenAI account team to confirm eligibility and the right configuration for your Regulated Workspace.
- Individual clinicians: Eligible U.S. ChatGPT for Clinicians users can install the Healthcare Public Data plugin. The EHR integration is not available for individual accounts.
Healthcare organizations can start with the capabilities that fit their needs and expand over time, bringing more of the information central to care and operations into one governed workspace.

Ready to get started with ChatGPT for Healthcare? Contact our sales team to find the right solution for your organization.
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