The Den Family Social(在新窗口中打开) 是一家位于丹佛的社交俱乐部,将款待、社区、工作与娱乐融为一体,为父母提供一个既能做自己、又能让孩子受到欢迎的地方。这家企业源于创始人 Chandler Lipe 自己成为父母的经历,以及她所坚信的一点:父母理应拥有以他们的福祉为出发点、经过精心打造且能带来启发的空间。
随着 The Den 开始建设并筹备第二家分店的开业,Chandler 求助于 ChatGPT Work 来帮助应对日益增加的行政负担。她的小团队如今每周节省 10 到 15 个小时,准备执照和拨款申请的时间从数天缩短到数小时,让他们有更多能力实现增长,同时继续专注于他们所服务的家庭。
“ChatGPT Work 让我们在尚未具备那样规模或资源之前,就能打造出我们所需要的公司。”
——Chandler Lipe,The Den 创始人兼首席执行官

将零散信息转化为行动计划
为了开设第二家分店,The Den 的团队必须把第一家店的知识和经验转化为可操作的流程。他们利用 Gmail、Slack 和 Google Drive 插件,让 ChatGPT Work 收集并分析整个业务中的信息,并提出下一步行动建议。
如今,规划变得更加有条理、可重复且更迅速,同时团队仍会审核 ChatGPT Work 的输出以确保准确性,并做出最终决定。
一个例子是 The Den 的第二次酒类执照申请。当一个更早的听证时段突然空出时,The Den 使用 ChatGPT Work 迅速汇总文件、找出缺失内容,并将文件转换为所需格式。
“原本需要四天来搜索、整理、格式化和汇编的工作,借助 ChatGPT Work,被压缩为三个小时的团队审核和完成。”
——Chandler Lipe,The Den 创始人兼首席执行官
The Den 使用同样的工作流程来应对时间紧迫的拨款机会。如今申请拨款只需两个小时,而过去需要三天,这意味着有更多机会支持 The Den 的增长。
提出复杂问题并更快做出决策
The Den 的领导层还会在把问题带到团队面前之前,先用 ChatGPT 来梳理问题并制定提案。Chandler 估计,这为她每周节省了大约 7 小时的探索性讨论时间,让她能够专注于决策。
例如,The Den 的项目与合作负责人 Brooke 希望随着业务增长,建立一种更一致的合作方式。她与 ChatGPT 一起研讨这个问题,分享了她所了解的哪些合作有效、哪些无效以及原因。最终形成了一套合作结构提案,供领导团队审阅。
The Den 将这种方法延伸到财务分析和运营规划中。总经理 Maia 从会计师那里收集财务报告,并从销售点系统获取销售和库存数据。随后,她使用 ChatGPT 将这些信息整理成一份易于理解的业务视图,从而更容易预测库存需求,并决定两个分店的采购和系统应如何运作。

借助 OpenAI 支持不断增长的业务
随着俱乐部扩张,Chandler 需要花大量时间往返于各分店和会议之间。她开始使用 ChatGPT Voice 将旅途时间转化为高效工作时间:口述一封电子邮件并让 ChatGPT 起草、记录会议中的后续事项,或在想法还新鲜时将其整理出来。之后她可以审核这些工作,并在准备好时发送,而不必回到办公桌前面对一长串待办事项。
The Den 还计划探索 Codex,以构建更多定制化系统,包括用于签到和课程注册的会员应用、销售点系统之间更好的连接,以及让不同分店团队保持联系的 Slack 提醒。
所有这些工作都回到 Chandler 创办 The Den 的初衷:为父母提供一个能让他们做自己的地方,同时孩子也能陪伴在侧、受到欢迎。

The Den Family Social(opens in a new window) is a Denver-based social club that brings together hospitality, community, work, and play to give parents a place where they can feel like themselves and their children are welcome too. The business grew from founder Chandler Lipe’s own transition into parenthood and her belief that parents deserve elevated, inspiring spaces built with their wellbeing in mind.
As The Den began construction and pre-opening for a second location, Chandler turned to ChatGPT Work to help manage the increasing administrative load. Her small team now saves 10-15 hours a week and prepares licensing and grant applications in hours instead of days, giving them more capacity to grow while staying focused on the families they serve.
“ChatGPT Work allows us to build the company we need before we have the size or resources of that company.”
—Chandler Lipe, Founder and CEO, The Den

Turning scattered information into an action plan
To open their second location, The Den’s team had to operationalize their knowledge and context from the first. Using the Gmail, Slack, and Google Drive plugins, they asked ChatGPT Work to gather and analyze information from across the business and propose next steps.
Planning is now more organized, repeatable, and faster, while the team still reviews ChatGPT Work’s output for accuracy and makes the final decisions.
One example is The Den’s second liquor-license application. When an earlier hearing slot suddenly became available, The Den used ChatGPT Work to quickly pull together documents, identify what was missing, and convert files into the required formats.
“Work that would have taken four days of searching, sorting, formatting, and assembling was condensed into three hours of team review and completion with ChatGPT Work.”
—Chandler Lipe, Founder and CEO, The Den
The Den uses the same workflow to respond to time-sensitive grant opportunities. Applying for grants now takes two hours, down from three days, and that means more opportunities to support The Den’s growth.
Asking complex questions and making faster decisions
The Den’s leaders also use ChatGPT to think through questions and develop proposals before bringing problems to the group. Chandler estimates that this saves her about 7 hours of exploratory conversations a week so she can focus on decision making.
For example, Brooke, The Den’s Head of Programming and Partnerships, wanted a more consistent approach to partnerships as the business grew. She workshopped the problem with ChatGPT, sharing what she knew about which partnerships worked, which didn’t, and why. The result was a proposed partnership structure for the leadership team to review.
The Den extends this approach to financial analysis and operational planning. Maia, the General Manager, gathered financial reports from the accountant as well as sales and inventory data from point-of-sale systems. She then used ChatGPT to organize that information into a digestible view of the business that makes it easier to forecast inventory needs and decide how purchasing and systems should work across both locations.

Supporting a growing business with OpenAI
As the club expands, Chandler spends significant time traveling between locations and meetings. She’s starting to use ChatGPT Voice to turn her travel time into productive work: talking through an email and having ChatGPT draft it, capturing follow-ups from a meeting, or organizing an idea while it’s still fresh. She can then review the work and send it when she’s ready, rather than returning to her desk with a growing list of things to tackle.
The Den also plans to explore Codex to build more customized systems, including a member app for check-in and class registration, better connections between its point-of-sale systems, and Slack alerts that connect the team across locations.
All of this work comes back to why Chandler started The Den: giving parents a place to feel like themselves, with their children welcome alongside them.

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