帮助老年人日常生活中使用AI

AI 应该对每个人都有用且易于使用。这意味着要确保每个年龄段的人都能获得所需的支持，利用这些工具帮助日常生活更轻松。对于老年人来说，这可能意味着获得帮助来规划旅行、理解令人困惑的信件或账单、识别可能的诈骗、追求新的爱好，或与家人和亲人保持联系。

今天，OpenAI Academy 与 AARP 旗下的老年人技术服务组织（OATS）合作，举办“老年人 AI 技能 Jam”：这是一项免费、面对面的学习体验，旨在帮助老年人自信、安全地使用 ChatGPT。该 Jam 是 OpenAI 与 OATS 共同启动的一项多年努力的一部分，旨在通过其旗舰项目 Senior Planet 帮助老年人建立实用 AI 技能并保持网络安全。

数据显示，老年人越来越多地使用 ChatGPT 获取实用指导、查找信息和写作。在美国，与 55 岁以上人群相关的消息占比在一年内从 6% 增长到近 10%。

在线安全是该项目的核心部分。工作坊的一部分内容包括帮助老年人识别诈骗，并将 ChatGPT 用作额外一层审查和预防手段。它会讲解常见警示信号，包括紧急措辞、保密要求和可疑链接，以及一条简单规则：暂停、思考、询问。每周有数千万次，人们会向 ChatGPT 寻求帮助，以评估可疑消息、电子邮件和网站。这项教育补充了 OpenAI 在预防、检测和打击欺诈与诈骗方面的更广泛工作。

“老年人 AI 技能 Jam”将在全国 10 个社区举办，并与支持老年人的当地组织合作。我们很自豪能与这些组织合作，并支持他们的社区：

• Senior Planet，科罗拉多州丹佛

• Senior Planet，佛罗里达州迈阿密

• Senior Planet，得克萨斯州圣安东尼奥

• Senior Planet，马里兰州蒙哥马利县

• Senior Planet，纽约州皇后区

• The Mirowitz Center，密苏里州圣路易斯

• Senior Community Services，明尼苏达州双城

• The Nashville Public Library 和 FiftyForward，田纳西州纳什维尔

• Fresno EOC，加利福尼亚州弗雷斯诺

• LEARN Idaho，爱达荷州博伊西

AI 技能 Jam 是 OpenAI Academy 更广泛工作的一部分，旨在让 AI 素养变得实用且人人可及。它建立在我们此前与非营利组织、小企业和 K–12 教育工作者共同举办的活动基础之上。

我们感谢 OATS、我们的当地合作伙伴，以及全国各地加入我们的参与者。他们的问题、想法和经验将帮助塑造未来面向老年人的学习资源，以确保这项技术的益处惠及每个人。

AI should be useful and accessible to everyone. That means making sure people of every age have the support they need to use these tools to help make everyday life easier. For older adults, that can mean getting help planning a trip, understanding a confusing letter or bill, spotting a possible scam, pursuing a new hobby, or staying connected with family and loved ones.

Today, OpenAI Academy, in collaboration with Older Adults Technology Services (OATS) from AARP is hosting the Older Adults AI Skills Jam: a free, in-person learning experience designed to help older adults use ChatGPT confidently and safely. The Jam is part of a multi-year effort OpenAI launched with OATS to help older adults build practical AI skills and stay safe online through its flagship program, Senior Planet.

Data shows that older adults are increasingly using ChatGPT for practical guidance, finding information, and writing. In the U.S., the share of messages associated with people 55+ grew from 6% to nearly 10% in a year.

Online safety is a core part of the program. Part of the workshop includes helping older adults spot scams and use ChatGPT as an additional layer of scrutiny and prevention. It walks through common warning signs, including urgent language, secrecy, and suspicious links, and a simple rule: pause, think, and ask. Tens of millions of times a week, people ask ChatGPT for help evaluating suspicious messages, emails, and websites. This education complements OpenAI’s broader work to prevent, detect, and disrupt fraud and scams.

The Older Adults AI Skills Jam will take place in 10 communities across the country and in partnership with local organizations supporting older adults. We’re proud to collaborate with these organizations and support their communities:

• Senior Planet in Denver, Colorado

• Senior Planet in Miami, Florida

• Senior Planet in San Antonio, Texas

• Senior Planet in Montgomery County, Maryland

• Senior Planet in Queens, New York

• The Mirowitz Center in St. Louis, Missouri

• Senior Community Services in Twin Cities, Minnesota

• The Nashville Public Library and FiftyForward in Nashville, Tennessee

• Fresno EOC in Fresno, California

• LEARN Idaho in Boise, Idaho

The AI Skills Jam is part of OpenAI Academy’s broader work to make AI literacy practical and accessible to everyone. It builds on previous events we’ve hosted with nonprofits, small businesses, and K–12 educators.

We are grateful to OATS, our local partners, and the participants joining us across the country. Their questions, ideas, and experiences will help shape future learning resources for older adults to ensure the benefits of this technology reach everyone.